Cassia in the News

2023 Pinnacle Customer Experience Award Seal

2023 Pinnacle Customer Experience Award

Hastings Senior Health & Living is proud to announce that we have received the 2023 Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.

Congratulations to all of our staff at Hastings Senior Health & Living for your outstanding work! This highlights what we are doing for Skilled Nursing and Assisted Living in Hastings, MN.

We were recognized Best In Class for the following categories:

Assisted Living (formerly known as Park Ridge Apartments):

  • Overall Satisfaction
  • Personal Care
  • Dining Service
  • Cleanliness
  • Response to Problems
  • Dignity and Respect
  • Communication
  • Activities
  • Move-in Process
  • Recommend to Others
  • Overall Customer Experience

Skilled Nursing:

  • Professional Therapy Services

About Pinnacle Quality Insight

A customer satisfaction measurement firm with 26 years of experience in senior care and senior living, Pinnacle conducts over 150,000 phone surveys each year, working with over 2,500 care providers in all 50 US states, Canada, and Puerto Rico.

About Us

Hastings Senior Health & Living is a Cassia community, with a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.